PRIVACY POLICY

Last updated: April 3, 2026

This Privacy Policy describes how Errecierre Vacanze S.r.l. collects, uses, and protects the personal data of users who consult the website www.residence-lacollina.com.

1. DATA CONTROLLER

Errecierre Vacanze S.r.l.

Registered Office: Piazzetta Mattia De Pulti 5, 22014 Dongo (CO), Italy

Operational Headquarters: Via Tre Pievi 19, 22013 Vercana (CO), Italy

VAT Number / Tax ID: IT 02956200139

Email: info@residence-lacollina.com

2. TYPES OF DATA COLLECTED

We may collect and process the following categories of personal data:

a) Data Provided Voluntarily by the User

• First and last name
• Email address
• Phone number
• Information provided via contact forms
• Details necessary for booking (dates, number of guests, special requests)

b) Navigation / Technical Data

Collected automatically through cookies or technical systems:

• IP address
• Browser and device type
• Pages visited
• Anonymous technical data for statistical purposes

c) Data Collected via External Services

For example:

• Booking engine (e.g., Beddy)
• Google services (Maps, Fonts, Analytics, where active)

3. PURPOSES OF PROCESSING

Personal data is processed for the following purposes:

• Responding to Inquiries: Managing request forms submitted through the website.
• Booking Management: Processing and administering apartment reservations.
• Legal Obligations: Fulfilling administrative, tax, and public safety requirements (e.g., guest registration with local authorities).
• Security: Preventing fraud, abuse, or cyberattacks.
• Marketing Communications (if applicable): Sending newsletters, strictly subject to explicit prior consent.

4. LEGAL BASIS FOR PROCESSING

Data processing is grounded on:

• Execution of a Contract (Art. 6.1.b GDPR): Managing bookings and reservations.
• Legitimate Interest (Art. 6.1.f GDPR): Responding to user inquiries and securing the website.
• Legal Obligation (Art. 6.1.c GDPR): Tax compliance and required guest notifications to authorities.
• Consent (Art. 6.1.a GDPR): For newsletters or promotional communications.

5. DATA RECIPIENTS

Your data will not be shared with third parties for marketing purposes. Data may be communicated to:

• Internal staff authorized and instructed on confidentiality.
• Technical service providers (web hosting, IT support).
• Competent authorities (where required by law).

All third parties process data in full compliance with the GDPR.

6. DATA TRANSFERS OUTSIDE THE EU

Processing primarily takes place within the European Union. Should third-party services located outside the EU be used (e.g., Google), transfers will occur under the Standard Contractual Clauses (SCC) approved by the European Commission.

7. DATA RETENTION PERIOD

Data is retained for the following periods:

• Inquiries & Requests: Up to 12 months.
• Contractual & Tax Data: 10 years (as required by statutory law).
• Technical / Navigation Data: As specified in our Cookie Policy.

8. RIGHTS OF THE DATA SUBJECT

Users may exercise the following rights at any time:

• Access to personal data
• Rectification / Correction
• Erasure (“Right to be Forgotten”)
• Restriction of processing
• Objection to processing
• Data portability

Requests should be sent to: info@residence-lacollina.com Users also have the right to lodge a complaint with the relevant Data Protection Authority (in Italy: Garante per la Protezione dei Dati Personali – www.garanteprivacy.it).

9. COOKIE POLICY

This site uses cookies to enhance the user experience. For further details, please review our  [Link alla Cookie Policy].